Extended Stay America Houston - Nasa

For the price, it was what I expected. Good location, decent rooms, clean.

Got there said I was getting a smoking room and requested a non. Front desk said she'll change it and still gave me a smoking room. Went back down asked for a nonsmoking room gave me another key. Went to the room and someone was watching
TV and bags right when I opened the door. Went back down told them that someone was in the room and they gave me another key. Went to the new room and still smelled like cigarettes. Gave up and just stayed there. Room had no shampoo, conditioner, or soap. I've seen cheaper hotels/motels with cleaner bathrooms. ...read more

Associates at the desk were friendly and helpful. Only thing that was not perfect was the housekeeping. Didn't notice it at first but once you sit down and look around you see the spots but you can tell they tried and it wasn't perfect but good. ...read more

Hotel was clean. Air was already on and room was comfortable. Staff was very helpful and knowledgeable about the area

Great location, no service at all. No room service, no coffee.

Nice hotel, nice rooms and nice staff.

Ask for family room, got a single bed with a roll abed, room smell terrible, once we got moved, one of the table had been re-stain, it ruin my brand new pair of white pant. Never again.